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Edisonweg 20,
1821 BN Alkmaar, Netherlands

INFORMATION QUESTIONS

Frequently Asked Questions (FAQ) for Johnny Cake Express - Online Food Delivery

1. What is Johnny Cake Express?

Johnny Cake Express is an online platform dedicated to serving you delicious, freshly made Johnny Cakes right to your doorstep. We offer a convenient way to satisfy your cravings for these mouthwatering treats.

2. How can I order from Johnny Cake Express?

Ordering is easy! Simply visit our website, browse our menu, select your favorite Johnny Cake options, and proceed to the checkout. You can place your order online with just a few clicks.

3. Is there a minimum order requirement for delivery?

We have a minimum order requirement of 15 Euro.

4. What areas do you deliver to?

We currently deliver to Alkmaar & Heiloo. If you're unsure if we deliver to your location, please check our website or contact our customer support for assistance.

5. What are the delivery charges?

Delivery charges may vary. You can view the delivery charges during the checkout process before finalizing your order.

6. How long does it take for my order to be delivered?

The delivery time depends on your location and current order volume. On average, you can expect your order to be delivered within [estimated delivery time]. However, during peak hours, it may take a bit longer.

7. Can I track my delivery in real-time?

Yes, you can track your delivery in real-time via our app or via Thuisbezorgd.nl

8. Do you offer any special promotions or discounts?

Yes, we frequently run promotions and offer discounts to our loyal customers. Check our website and subscribe to our newsletter to stay updated on the latest deals and offers.

9. Can I customize my Johnny Cakes with specific ingredients or toppings?

Absolutely! We offer customization options for our Johnny Cakes. You can choose your preferred ingredients and toppings to create a unique and personalized Johnny Cake.

10. What payment methods do you accept?

We accept various payment methods, including crypto, credit cards, debit cards, and online payment platforms. You can choose your preferred payment option during the checkout process.

11. What if I have dietary restrictions or allergies?

If you have dietary restrictions or allergies, please let us know when placing your order. We will do our best to accommodate your needs and provide you with a safe and enjoyable dining experience.

12. How can I reach customer support for any inquiries or issues?

You can reach our customer support team through johnnycakeexpresss@gmail.com, and they will be happy to assist you with any questions or concerns.

13. Do you have a mobile app for ordering?

Yes, we have a mobile app available for download on both iOS and Android platforms for convenient and quick ordering.

If you have any more questions or need further assistance, feel free to contact us, and we'll be happy to help!

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